When I click Show all i get WD My Passport 0748 Media and below that My Passport for Mac. The disk shows as 2 TB but still not mounted on the Passport for Mac. There is a first aid function not a repair function, should I try to use that? Is there any risk I could lose any data? Research and shop for WD My Passport for Mac WDBFKF0010BBK - hard drive - 1 TB - USB 3.0 from Direct Supply – the leading provider of Senior Living solutions. ![]() •| This answer explains how to format a drive in the exFAT or FAT32 file system. This allows the drive to be used on both Windows and macOS. •| This answer explains how to format a WD drive for use on Windows and macOS. •| This answer explains how to erase a WD drive in Windows OS and macOS. •| This answer explains how to setup and use WD Security and WD Drive Utilities on a Windows or Mac computer. ![]() •| This answer explains how to install WD Apps software in Windows (10, 8, 7, or Vista) and macOS (10.8.x Mountain Lion through 10.12.x Sierra). •| WD Discovery Online User Guide. •| Direct Attached Storage Online User Guide and Solutions •| This article explains how to safely eject a USB device from a computer. •| WD2Go™ Cloud Online User Guide for Information, Configuration and Solutions. | This answer explains how to format a drive in the exFAT or FAT32 file system. This allows the drive to be used on both Windows and macOS.| This answer explains how to format a WD drive for use on Windows and macOS.| This answer explains how to erase a WD drive in Windows OS and macOS.| This answer explains how to use the Data Lifeguard Diagnostics for Windows utility to test a hard drive for problems.| This answer explains why My Cloud mobile app is unable to access the 'TimeMachineBackup' or 'SmartWare' shares on a My Cloud device.| This answer explains how to fix WD Software install, uninstall and update issues on Windows PC. WD Community| It's taken a fall or two to the soft carpet floor from a height of about 16 inches, but I don't think this should be a problem. Avid media composer 8 0 keyboard shortcuts. I'm sorry, but those 16 inches are more than enough to damage a drive.| The drive is probably physically damaged. It doesn't take much of a bump to damage them. Professional data recovery is likely the only solution. Joe| Dropping included, you have several kinds of issues that arise that can cause a drive not to read. The drive itself is broken, which means you can only possibly retrieve your data through data reco.| Well, yeah. Dropping the drive on the floor even from 12-16 inches will break it. Sorry, but if you need the data, you're looking at data recovery, and that's if they can help you.
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